We redesigned and rebuilt The Rug Spa's website so their online presence feels as fresh, trusted, and premium as the rugs they bring back to life.
The old website felt crowded. Services fought for attention, key details were hard to find, and visitors had no clear route from browsing to booking.
We simplified the structure, gave each service room to breathe, and placed a clear booking path on every page, so visitors always know what to do next.
A guided, step-by-step flow that takes customers from their location to the right service and their contact details, all connected directly to the back-end booking system.
Less friction, fewer drop-offs, and a faster path from "I need a rug cleaned" to a confirmed booking.
